Service terms
Last updated 25 October 2026
These terms apply to every project I (Yash Parmar, Delhi, India) do for you, together with the written scope we agree before work starts. If the scope and these terms disagree, the scope wins.
Scope
Before any payment, you get a written scope: what's included, the price, and the expected launch date. Anything not in the scope is extra, and I'll quote it before doing it.
Payment
- 50% advance when you accept the scope. Work starts when it arrives.
- 50% when the project goes live and works as described in the scope.
- You get an invoice for every payment. International prices are in US dollars, India prices in rupees.
- Third-party costs (hosting, domain, WhatsApp message fees, phone minutes, tool subscriptions) are billed to your own accounts and paid by you directly.
- The optional care plan is billed monthly in advance.
Revisions
Two rounds of revisions are included. A round is one consolidated list of changes, sent together. Changes beyond the agreed scope are quoted separately.
Fixes after launch
For 30 days after launch, I fix anything that doesn't work as described in the scope, free. New features, and problems caused by changes made by someone else or by a third-party service, aren't covered, but I'll tell you what's wrong and quote the fix.
Ownership
You own every account: domain, hosting, WhatsApp Business account, calendar and automation tools are registered to you or your business. When the final payment is made, everything I built for you (code, content, workflows and configuration) is yours. I may show the finished work in my portfolio, unless you ask me not to.
Your responsibilities
You provide accurate information (prices, services, timings, policies), the text and photos for your site, and access to the accounts I need, on time. Delays on your side move the launch date by the same amount.
Cancellation and refunds
- Either of us can cancel a project in writing at any time.
- If you cancel before work starts, the advance is refunded in full.
- If you cancel during the build, you pay for the work done up to that point, and any part of the advance above that is refunded. You keep everything delivered so far.
- If I cancel, or can't deliver what the scope describes, you get back the full amount for anything not delivered.
- The care plan can be cancelled any month, effective from the next billing date. Months already paid aren't refunded.
Limits
I build carefully and test before launch, but I can't guarantee that third-party services (WhatsApp, Meta, calendars, hosting, AI providers) never change or go down. My total liability for any project is limited to the amount you paid me for it.
Law
These terms are governed by the laws of India, with courts in Delhi having jurisdiction. In practice, if anything goes wrong, write to me first and we'll sort it out.